POWER
Solar Generators
Reliable backup and solar power solutions for homes, offices and businesses.
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BIFRATECH • NIGERIA
Technical Services.
Real Solutions.
BIFRATECH is a Nigerian technology and technical service marketplace connecting customers with approved technicians, diagnostics, technical projects, solutions and a growing marketplace for technical materials, spare parts, tools and equipment.
ONE TRUSTED TECHNICAL CONNECTION
Tell BIFRATECH what you need.
Our team reviews the request, coordinates an approved technician where applicable, manages the service process and keeps the customer informed.
Approved ProfessionalsTechnicians are reviewed and managed through BIFRATECH.
Private RequestsYour service request is handled privately.
Go-Ahead ControlNo Go-Ahead means no chargeable work starts.
Nationwide ExpansionService coverage continues to expand across Nigeria.
CUSTOMER DASHBOARD
My Requests
Everything you send to BIFRATECH, with its code and its status.
Account
Your account code
Your job
Your requests
Payments
Your Marketplace orders
Your history
BIFRATECH STAFF
Master Control
Every registration, request and artisan report, in one place.
ARTISAN DASHBOARD
Your BIFRATECH Artisan Profile
Your application has been verified and approved by BIFRATECH.
Your account code
Your jobs
Send BIFRATECH a report
Found a job lead, a price change, a problem on site or a safety risk? Send it here. You get a code and can follow what BIFRATECH does with it.
Your reports
Your history
WHAT WE DO
Technical Services & Products
Explore BIFRATECH solutions visually. Choose the service or product you need and continue to the details.
ENERGY
Inverters & Batteries
Backup energy systems designed to keep your important appliances and equipment running.
EXPLORE ENERGY SYSTEMS →
HOME APPLIANCES
Washing Machines
Quality washing machines and appliance solutions for homes, apartments and businesses.
VIEW WASHING MACHINES →
HOME APPLIANCES
Fridges & Freezers
Refrigeration solutions for homes, offices, shops, restaurants and commercial spaces.
VIEW FRIDGES & FREEZERS →
SOLAR
Solar Panels & Systems
Solar energy systems designed around your power needs, property and budget.
EXPLORE SOLAR SYSTEMS →
TECHNICAL SUPPORT
Technical Services
Diagnostics, technical assessment, project coordination and professional service support.
REQUEST A SERVICE →
BIFRATECH SOLUTIONS
Diagnostics, Products & Future Technology
BIFRATECH is building beyond ordinary technical services, including diagnostic technology, monitoring products and a technical marketplace.
Technical Diagnostics
BIFRATECH helps identify and narrow faults before the appropriate repair action is taken.
Generator Diagnostics
BIFRATECH identifies or narrows the fault. The customer's mechanic can then carry out the repair.
We diagnose. Your mechanic repairs.
Connected Technical Future
BIFRATECH is developing connected technology to support better monitoring, diagnostics and technical management.
THE BIFRATECH MARKETPLACE
One place for every technical need
Verified artisans, genuine materials and connected monitoring, together and traceable. These doors are locked while we finish them. Press the button on any of them and we will tell you the day it opens.
LOCKED · OPENING SOONLIVE NOW
BIFRATECH Marketplace
Find, compare and order. Services and materials, one catalogue.
- Verified artisans and genuine materials side by side
- Request, compare and order without phone-chasing
- Every order and job traceable by its own BIFRATECH code
LOCKED · OPENING SOONLIVE NOW
BIFRATECH Online Store
Quality materials, delivered to your site.
- Cables, breakers, solar and inverter parts, fittings and tools
- Items checked by BIFRATECH before they reach you
- Clear prices with the details shown before you order
LOCKED · OPENING SOONLIVE NOW
BIFRATECH Parts Center
The right part, found for you.
- Tell us the part or send a photo
- BIFRATECH sources it and shows you the options
- Fitted by a verified BIFRATECH artisan if you wish
LOCKED · OPENING SOONLIVE NOWCONCEPT IN DEVELOPMENT
Black Box Magic™
Know where your vehicle is, always.
- Live tracking and geofence alerts
- Security events sent straight to your phone
- One view for a single car or a whole fleet
LOCKED · OPENING SOONLIVE NOWCONCEPT IN DEVELOPMENT
Black Box Extension™
Your home and generator, watched for you.
- Remote diagnostics and fault alerts
- Generator and appliance health at a glance
- A BIFRATECH artisan sent with the fault already known
These are planned features. Descriptions may change before launch and nothing here can be bought yet.
HOW BIFRATECH WORKS
One Controlled Service Process
Customers request service through BIFRATECH. Approved technicians are coordinated by BIFRATECH rather than customers directly selecting technicians.
1
Request
Tell BIFRATECH what service you need and where it is required.
2
Review & Assignment
BIFRATECH reviews the request and coordinates an approved technician where applicable.
3
Inspection & Quotation
The technician inspects the work and submits the applicable findings and quotation.
4
Customer Approval
The customer reviews and accepts the applicable quotation and payment process.
5
Payment Verification
BIFRATECH verifies the payment through the applicable process.
6
Go-Ahead Order
Only after payment verification does BIFRATECH issue the official Go-Ahead Order.
7
Work Starts
The technician starts chargeable work only after the official Go-Ahead.
8
Completion
Completion, customer confirmation, feedback and settlement follow the BIFRATECH process.
BIFRATECH SERVICE CONTROL
NO GO-AHEAD = NO START
Assignment, inspection, discussion of price or payment intention alone does not authorize the start of chargeable work. The assigned technician must wait for the official BIFRATECH Go-Ahead Order.
BIFRATECH WORK
Technical Projects & Activities
Our public presentation can grow as BIFRATECH completes and publishes approved projects and technical activities.
Cooling & HVAC Projects
Installation, servicing, maintenance, diagnostics and repair activities.
Generator & Power Projects
Generator diagnostics, electrical work and power-system technical activities.
Solar & Energy Projects
Energy-system assessments, installations and maintenance through appropriate BIFRATECH capability.
Appliance Projects
Washing machines, refrigerators, freezers and home and office appliance support.
Plumbing & Electrical
Installation, maintenance, diagnostics and repair coordination.
Future BIFRATECH Products
Black Box Magic™, Black Box Extension™ and other technology products are being developed for future activation.
OUR OWN WORK
Real BIFRATECH Jobs
Photos from jobs done by BIFRATECH technicians.
STAY SAFE
Verify a BIFRATECH worker
Before you let a technician or a house help into your home, type the BIFRATECH code they show you. Only BIFRATECH gives out these codes.
A COMPANY YOU CAN RELY ON
Why Customers Trust BIFRATECH
Your home, your office and your equipment are important. Before you let anyone work on them, you should know exactly who they are. Here is what you can expect from BIFRATECH, every time.
A registered Nigerian company
BIFRATECH SOLUTIONS LTD. is registered with the Corporate Affairs Commission, RC 5943992, with its registered office in Port Harcourt, Rivers State. You do not have to take our word for it: you can check our registration yourself on the CAC website.
Verify us on CACA real place you can walk into
We have a physical Service Centre where you can bring your appliance, speak with us face to face and collect your item when the work is done. The address is always shown under Contact.
Technicians we have checked
No one works for BIFRATECH just by signing up. Every technician applies, gives proof of identity and is reviewed and approved by BIFRATECH before they are given any job. Technicians with a professional certificate carry a “Certified” badge.
The price is agreed before the work
We look at the fault, explain it to you in plain words and agree the cost with you before any work starts. If something else is found during the job, we tell you first. No surprise bills.
Honest repair, and your parts stay yours
If your appliance can be repaired, we repair it, and we never ask you to buy a part you do not need. Every part removed from your appliance stays with you unless you tell the technician to take it. After every job BIFRATECH asks you to confirm this, and if anything is missing, the technician is not paid until it is returned.
You pay the company, not a stranger
Payments go only to the official BIFRATECH SOLUTIONS LTD. account shown on this website. Our staff and technicians will never ask you to send money to a personal account.
Every job is recorded
Each request gets its own BIFRATECH code, so the job can be followed from start to finish. Where the service rules allow, the start and the end of the work are recorded on video, for your protection and ours.
Someone answers when you call
If you are not happy with any part of our service, tell us through Customer Support or Contact. Your complaint goes to BIFRATECH management, not only to the technician, and we will make it right.
Always book through BIFRATECH
Our promises cover only work booked through BIFRATECH. If you call a technician you met through us to work for you privately, BIFRATECH is not responsible for that work or anything that goes wrong. Customers and technicians who arrange work outside BIFRATECH will have their accounts suspended. This rule protects you: every job we arrange is recorded, checked and backed by BIFRATECH.
BIFRATECH was built on one simple rule: treat every customer’s property as if it were our own.
THE BIFRATECH MARKETPLACE
Genuine products, clearly labelled
Products with the blue Sold by BIFRATECH badge are sold by BIFRATECH SOLUTIONS LTD. Products marked Sold by …, not BIFRATECH come from outside sellers that BIFRATECH has checked. Every order and payment goes through this website.
COMING SOON
BIFRATECH Home Staff
Checked house helps, cooks, cleaners, nannies, gardeners and drivers, employed directly by you. No contractor in the middle, and the worker receives every naira of the salary.
- 100% Salary Promise
- State CID checked
- Standard & Premium
- Within Nigeria only
Choose your level
Every worker passes BIFRATECH's checks before they reach your home. Premium is for homes that need the highest level of trust.
Home workers · Standard
House help, cook, cleaner, nanny, gardener
- NIN checked with a live photo
- Police Character Certificate with photograph, from the State CID
- Two guarantors, confirmed by BIFRATECH
- Family home visited, next of kin recorded
- References, interview and signed undertaking
- Cooks: medical test · Nannies: first aid
- One-month trial period
Home workers · Premium
For high-profile homes
- Everything in Standard
- At least 6 months of good BIFRATECH record
- Guarantors visited in person
- Longer interview and extra reference checks
- Confidentiality undertaking reinforced
- Your own security team may also check them
Drivers · Standard
Personal and family drivers
- All the Standard checks above
- Valid FRSC driver's licence, verified
- Driving school certificate
- O-level (WAEC or NECO), verified
- BIFRATECH road test and eye test
Drivers · Premium
For executives and high-profile families
- Everything in Driver Standard
- At least 6 months of good BIFRATECH record
- Advanced road test
- Guarantors visited in person
- Strict confidentiality on movements and routes
Fees: paid by the employer only
These fees pay for BIFRATECH's checks, monthly welfare calls, video calls and home visits. They are paid by the employer, separately from the salary. The worker never pays BIFRATECH anything.
Standard
₦10,000 / month
Care & Welfare fee for Standard home workers and drivers
Premium
₦15,000 / month
Care & Welfare fee for Premium home workers and drivers
Once, at registration
₦15,000 – ₦20,000
Registration: checks, matching, agreement and home visit
What you agree to as an employer
- Three meals a day
- A safe place to sleep, with a bed and privacy
- One full day off every week, and reasonable hours
- The full salary, on time, paid into the worker's own account
- A raise of at least 5% every 6 months after a good review
- The worker keeps their own phone and ID
- No beating, insults or punishment of any kind
- Medical care when sick, and BIFRATECH told within 24 hours
- All further work booked only through BIFRATECH
- The monthly Care & Welfare fee for your level, paid from your own pocket
What you provide
- Government ID (NIN verified) and proof of address
- A guarantor (for live-in and every-day work)
- A home visit before a live-in worker starts
- Your signed employer agreement
- Registration fee, paid by the employer only
How it works
- Register and tell us the work, schedule and pay
- BIFRATECH checks you and confirms a fair salary
- We match you with a checked worker
- One-month trial, then BIFRATECH follows up every month
Living abroad?
Trusted help for your parents in Nigeria
Wherever you live, in the UK, America, Canada or anywhere else, you can employ a checked BIFRATECH worker or driver for your parents or family at home.
- Your passport and proof of your address abroad
- A contact person in Nigeria near your family, and a guarantor in Nigeria
- Home visit at your family's house before the worker starts
- Agreement signed online
- Monthly report and a family video call, so you see how everyone is doing
- Fees paid from abroad into our official Dollar or Naira account; the salary goes straight to the worker's own account
Want staff from BIFRATECH?Press the button and we will tell you the day it opens.
Not in Nigeria? What is the name of your country?Looking for a house help or driver where you live? BIFRATECH opens in new countries where most people ask, with people who already live there. Nobody is moved from one country to another.
Work directly. Keep your full salary.
With BIFRATECH there is no contractor taking part of your pay. The employer pays you directly, into your own account, and BIFRATECH never takes a naira of your salary. You also never pay BIFRATECH anything.
- House help
- Cook
- Cleaner
- Nanny
- Gardener
- Driver
What every worker brings
Standard
- NIN, and be 18 years or older
- Police Character Certificate with your photograph, from the State CID
- Two guarantors: one family member, one person of standing
- Your home and family address, and your next of kin
- References from previous employers (if any)
- Interview, orientation and your signed undertaking
Drivers also bring
Driver Standard
- Valid FRSC driver's licence
- Driving school certificate
- O-level certificate (WAEC or NECO)
- Pass BIFRATECH's road test and an eye test
Grow with BIFRATECH
Become Premium
- Six months of good work and good reviews
- Extra checks and a longer interview
- Premium homes and better pay
Your rights
- Your full salary, straight into your own account
- A raise every 6 months when your work is good
- Three meals a day and a safe place to sleep
- A day off every week
- Medical care if you fall sick
- You keep your own phone and ID
- A private line to BIFRATECH, any time
- Removed from any home where you are not treated well
Your promise to BIFRATECH
- All your information and documents are true
- You never take anything that is not yours
- You never share your employer's movements, travel, routines, home or security with anyone
- You never help, or keep silent about, any plan to steal, kidnap or harm
- You bring nobody into the house and give nobody keys or codes
- All further work only through BIFRATECH
BIFRATECH keeps your ID, photo, addresses, family address and guarantors. Anyone who breaks this promise is reported to the police, their guarantors are called, and they are blocked from BIFRATECH for life.
Want to work with BIFRATECH?Press the button and we will tell you the day registration opens. Start getting your State CID certificate ready.
Not in Nigeria? What is the name of your country?Looking for work as a house help or driver where you live? BIFRATECH opens in new countries where most people ask, with people who already live there. Nobody is moved from one country to another.
BIFRATECH Home Staff opens only after its licences, its agreement with the State CID and its legal agreements are complete. Placements are within Nigeria only, for adults aged 18 and above.
NATIONWIDE SERVICE COVERAGE
BIFRATECH Across Nigeria
Our head office is in Port Harcourt, with operations and service expansion into Lagos, Abuja and other locations through an approved network.
Service Coverage
Availability depends on the service, location and approved technical capacity at the time of request.
Rivers State
Lagos
Abuja / FCT
Nationwide Expansion
Approved Technician Network
Location-Based Coordination
CUSTOMER SERVICE REQUEST
Request a BIFRATECH Service
Tell us what you need. BIFRATECH will review your request and coordinate the next step.
Service requests can only be submitted from a BIFRATECH customer account.
You are signed in with a different account type.
Your service request has been received.
Keep this Request ID. BIFRATECH will review your request and contact you. No chargeable work starts without your Go-Ahead.
BIFRATECH Terms & Conditions
1. Introduction
These Terms and Conditions govern the customer's use of BIFRATECH services and related marketplace activities.
2. Requesting a Service
Customers submit service requests to BIFRATECH. Customers do not directly select or privately engage technicians through the public platform.
3. Inspection and Site Visit
Where applicable, an approved technician may visit the service location to inspect the reported issue and determine the appropriate technical work.
4. Quotation and Price Agreement
The applicable quotation is based on the inspection, agreed scope of work, materials and other relevant factors.
5. Payment
Payment must be verified through the applicable BIFRATECH process before chargeable work begins.
6. BIFRATECH Go-Ahead Order
An assigned technician must wait for the official BIFRATECH Go-Ahead Order. Assignment, inspection or agreement on price alone does not authorize the start of chargeable work.
7. Additional Work
Additional work discovered after the original quotation may require a separate quotation and customer approval before additional chargeable work is performed.
8. Live Service Video
Where enabled and authorized, private service video may be available for the customer and BIFRATECH. It is separate from public promotional video.
9. Customer Privacy
Customer requests, contact information, service addresses and related information are handled through the applicable BIFRATECH process.
10. Customer Conduct
Customers are expected to provide accurate information and cooperate with reasonable service requirements.
11. Booking Only Through BIFRATECH
A technician sent by BIFRATECH is sent for that job only. If you later contact that technician, or any BIFRATECH artisan, directly to do work without booking through BIFRATECH, you do so entirely at your own risk. BIFRATECH will not be responsible for that work, its price, its quality, or any damage or loss that follows, and cannot take up complaints about it.
If BIFRATECH finds that a customer and a BIFRATECH artisan arranged work outside BIFRATECH, BIFRATECH may suspend both the customer's account and the artisan's account. BIFRATECH checks the facts first and records the reason; the account holder sees the reason in their dashboard and may contact BIFRATECH to have it reviewed.
12. Complaints and Disputes
Customers may report service concerns to BIFRATECH for management review under the applicable complaints and dispute process.
13. Products and Marketplace
Products, materials, spare parts, tools and equipment offered through the BIFRATECH marketplace may be subject to separate product and purchase terms.
14. Changes to Terms
BIFRATECH may update its terms and policies. Applicable acceptance and version records will be maintained according to the platform process.
15. Governing Law
Applicable Nigerian law will govern the final adopted terms, subject to the definitive legal documents published by BIFRATECH.
16. Contact
BIFRATECH SOLUTIONS LTD. (RC 5943992)
Registered office: 17, Hon Gideon Street, off Peter Odili Road,
Port Harcourt, Rivers State, Nigeria.
Service Centre: see Contact on the website.
Phone: 09057126645 / 09165537729
Email: [email protected]
PRIVATE SERVICE EXPERIENCE
Service Visibility
Public promotional playback is separate from private service video. Where authorized, customers can receive access to the service area associated with their own approved and paid job.
Private Live Service Video
Authorized customers may receive a private service view for their own job. It is not a public video feed.
Job-Specific Access
Access is tied to the applicable customer service request and authorization.
Service Video Rules
The service process may require video at the opening and final stages of work, subject to the applicable safety and privacy rules.
CONTACT BIFRATECH
We Are Here to Help
BIFRATECH SOLUTIONS LTD. is building a growing technical service network across Nigeria.
Service Centre
Address:
2 Jaka Street, Akpajo, Eleme LGA, Rivers State, Nigeria.
Bring your appliance here for repair, or arrange a drop-off.
2 Jaka Street, Akpajo, Eleme LGA, Rivers State, Nigeria.
Bring your appliance here for repair, or arrange a drop-off.
Registered office:
Primary Location:
Port Harcourt / Rivers State
Port Harcourt / Rivers State
Operations:
Lagos, Abuja and expanding locations
Lagos, Abuja and expanding locations
Contact Details
Phone:
09057126645
09165537729
09057126645
09165537729
WhatsApp:
09057126645
09057126645
Email:
[email protected]
[email protected]
Support:
[email protected]
[email protected]
BIFRATECH
Connecting You to Quality.
Fixing Problems. Delivering Comfort.